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Converge is working with Dialpad

We're working with Dialpad, a leading AI platform in customer experience — from a series of structured listening sessions with their sales team to now licensing Converge.

Converge is proud to share we are working with Dialpad, a leading AI platform in customer experience.

Our relationship with Dialpad began where it matters most: engaging with the people of the company that are doing the work. We facilitated a series of structured listening sessions with Dialpad’s sales team, enabling candid, simultaneous input at scale on what’s driving performance and where opportunities exist.

We conducted the sessions as a pilot. Dialpad said let’s do more of this. We are pleased that they are now licensing Converge and using our facilitation and support services.

This is the power of Converge: transforming a large group into an active, insight-generating conversation, quickly and authentically.

We’re honored to work alongside Dialpad and look forward to the impact ahead.

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